CloudBridgeCx

This SMS Privacy Policy explains how Interact Strategies, Inc. and its brands, including CloudBridgeCX collect, use, and protect information when you communicate with us via SMS/text messages. It supplements our General Privacy Policy.

1. Information We Collect

When you communicate with us by SMS, we may collect your phone number, message content, and metadata such as date, time, and delivery status. We do not collect sensitive personal information via SMS.

2. How We Use SMS Information

We use SMS communication strictly to respond to your requests, provide service updates, deliver account notifications, and support customer service interactions. We do not send unsolicited marketing messages.

3. Data Sharing

We do not sell or share SMS information with third parties for their independent marketing purposes. SMS data may be shared only with trusted service providers under strict confidentiality.

4. Your Choices

You can opt out anytime by replying STOP. For assistance, reply HELP or contact info@interactstrategies.com.

5. Data Retention

SMS records are retained only as long as necessary to provide service or meet legal requirements.

6. Security

We apply technical and organizational measures to protect SMS data from unauthorized access or misuse.

7. Changes

We may update this SMS Privacy Policy and will post the revised date here.

8. Contact

For questions, contact us at info@interactstrategies.com / +1 212-381-1099.